Service & Support

Support that lasts as long as your equipment

Installation, preventive maintenance, breakdown response and annual contracts — handled by the team that builds the systems, in Dadri & Greater Noida.

  • 24/7 Helpline
  • Installation
  • AMC
  • Battery Replacement
What We Offer

Full lifecycle support

From the first site survey to long-term maintenance, one team looks after your power system.

Site Survey & Load Assessment

Our engineers audit your site and work out the kVA and backup time you actually need.

  • Load and supply check (single / three-phase)
  • Right-sized UPS and battery recommendation
  • Free site survey on request

Installation & Commissioning

Systems are installed, commissioned and load-tested on site before hand-off.

  • Installation and wiring
  • Commissioning and full load testing
  • Hand-over and operating guidance

Preventive Maintenance

Scheduled inspections catch battery degradation and fan wear before they cause a failure.

  • Battery health check
  • Fan, connection and cleaning checks
  • Performance and alarm review

24/7 Breakdown Support

A helpline that is answered around the clock, with on-site response for critical loads.

  • Call or WhatsApp any time
  • Fault diagnosis and repair
  • On-site visit arranged by our team

Battery Replacement

Replacement batteries for UPS and inverter systems, with old cells taken away.

  • Tubular and VRLA batteries
  • Battery bank sizing for your backup time
  • Safe disposal of old cells

Annual Maintenance Contracts

A yearly contract that keeps your equipment serviced and supported.

  • Scheduled preventive visits
  • Breakdown support
  • Cover agreed to suit your site
Emergency breakdown line

System down? Call us now.

Our helpline is answered 24/7.

+91 94572 74772
How It Works

From your call to a working system

Contact us

Call, WhatsApp or fill in the request form below. Tell us the system and what is happening.

We confirm a visit

Our dispatch team confirms a visit slot with you by phone or email.

Engineer on site

An engineer inspects, repairs or services the equipment and tests it before leaving.

Annual Maintenance Contracts

Keep your system serviced, all year

An annual maintenance contract (AMC) covers regular preventive visits and breakdown support for your UPS, inverter, stabilizer or battery bank. We shape the contract around your equipment and how critical it is to your site.

What an AMC can include

  • Preventive visitsScheduled inspections of the unit, batteries and connections.
  • Battery health checksKnow how much life is left before a failure.
  • Breakdown supportHelpline and on-site response when something goes wrong.
  • Parts & labourCover for repairs, as set out in your contract.

Number of visits, response time and parts cover are agreed with you in the contract. Ask us for a quote.

Need a Technician?

Submit a service request

Tell us what is happening and which system is affected. Our dispatch team will confirm a visit slot by phone or email.

  • Tell us the system and the problem
  • We confirm a visit slot with you
  • An engineer attends on site

Service request

Please enter your name.
Please enter a valid phone number.
Please select a system.
Please describe the issue.
Request received — our dispatch team will call you shortly.
FAQ

Common service questions

Our helpline is open 24/7. The time to reach your site depends on its location and on your service contract, and we confirm the visit slot with you when you call or submit a request.
Send us the make, model and a short description of the fault and we will tell you whether we can service it.
It depends on the battery type, how often it cycles and the ambient temperature. A battery health check during a service visit shows how much life is left, so replacement can be planned instead of sudden.
Often, yes. Send us your UPS model and rating along with your new load, and our engineers will advise on the options.
We are based in Dadri and Greater Noida and support customers across the NCR. Contact us to confirm coverage and response arrangements for your location.

Need service or a maintenance contract?

Talk to our team — we will tell you what your equipment needs.

Call +91 94572 74772 or +91 97608 36204